Contents of this chapter
1. Meaning
of Directing
2. Features
of Directing - 4
3. Importance
of Directing-5
4. Elements
of Directing - 4
I . Supervision – Meaning
II. Motivation – Meaning,
features-4, Process -6, Maslow’s Need
Hierarchy Theory-5, Assumptions of Maslow’s Need Hierarchy Theory -4,
Financial incentives-7, Non-Financial Incentives-8
III. Leadership – Meaning,
Features-5, Leadership styles - 3
IV. Communication – Meaning,
Process/elements of communication -8, classification/types -2,
Differentiate between formal and informal Communication-6, Different types of
Communication barriers and their subtypes -4, Measures taken to overcome
communication barriers -8
Explain Maslow’s Need Hierarchy Theory (6 Marks): CLICK HERE for handwritten answer
M
1. Meaning
of Directing
2. Features
of Directing - 4
3. Importance
of Directing-5
4. Elements
of Directing - 4
I . Supervision – Meaning
II. Motivation – Meaning,
features-4, Process -6, Maslow’s Need
Hierarchy Theory-5, Assumptions of Maslow’s Need Hierarchy Theory -4,
Financial incentives-7, Non-Financial Incentives-8
III. Leadership – Meaning,
Features-5, Leadership styles - 3
IV. Communication – Meaning,
Process/elements of communication -8, classification/types -2,
Differentiate between formal and informal Communication-6, Different types of
Communication barriers and their subtypes -4, Measures taken to overcome
communication barriers -8
Explain Maslow’s Need Hierarchy Theory (6 Marks): CLICK HERE for handwritten answer
M
Animated videos on types of communication barriers: CLICK HERE
Check Maslow’s Need Hierarchy Theory of Motivation: Interactive Picture
Indirect Questions:
1.
Amit
and Mikki are two employees from two different departments. One day during lunchtime, Mikki informed Amit that many employees will be retrenched because of
computerisation. Name the type of communication. State its two limitations.
2.
“The
post of supervisors should be abolished in the hierarchy of managers.” Comment.
3.
You
are the Personnel Manager in a company. Your supervisor tells you that the
workers are efficient and hence there is no need to supervise them. Would you!
agree with him? Give reasons in support
of your answer.
4.
Name
the type of formal communication in which two Departmental Heads communicate
with each other. Give any two reasons why this type of communication is
required.
5.
“Directing
is the least important function of management”. Do you agree with this
statement? Give any two reasons in support of your Answer.
6.
Explain
any four factors which are likely to disrupt effective communication.
7.
“Directing
helps to initiate action by people in the organisation.” Comment.
8.
“Directing
is the heart of the management process.” Do you agree? Give any three reasons in support of your answer.
9.
The
workers of an organisation complain that their superior Mr. Bhupender, does not
listen to their suggestions and takes
all the decisions without consulting them. Name the leadership style adopted by
him and explain its disadvantages.
10. Maslow defines one of the needs in the
need hierarchy as the “desire to become everything one is capable of becoming.”
Identify and explain the need.
11. In an organisation all the employees
take things easy and are free to approach anyone for minor queries and
problems. This has resulted in everyone talking to each other and inefficiency
in the office. It has also resulted in loss of secrecy and all confidential
information being leaked out. What system do you think the manager should adopt to improve
communication?
12. There are some barriers in
communications, which are concerned with encoding and decoding of messages.
State any three such barriers
13. There are some barriers in
communications that are concerned with organizational structure and
regulations. State any three barriers.
14. There are some barriers in
communication that are concerned with the state of mind of both the sender and
the receiver. State any three such barriers.
15. Name the grapevine network in which an
individual communicate with only those people whom he trusts?
16. The employees of TCS Ltd. have formed a
drama group for their recreation. Name the type of organisation. Explain
any three limitations of it
17. It is defined as the process of influencing
other people to work willingly for group objectives. Mention this element of
directing.
18. Name the grapevine network in which
an individual communicates with only those people whom he trusts?
19. It takes place throughout the life of
the organisation, irrespective of people occupying managerial positions. Mention
the characteristic of directing highlighted here, and also explains two more
characteristics.
Value based Questions:
Mr
.Manoj is working as a manager in JMD Ltd. He always uses harsh tone while
communicating with subordinates. What values are ignored by Mr. Manoj
Indirect questions with answers
1.Ms. Hayden is a very experienced and highly qualified manager. All her subordinates respect he because she does not force her opinions on others and listens to their suggestions as well as problems before taking decisions. What values do think she has? (1 Mark)
[Hint: Humanity, respect and concern for others]
2.Mr. Ramesh , Manager (Operations) sets the targets for all his subordinates without
discussing it with them. He firmly tells them that if the task is not completed than strict
action will be taken against them. Which form of leadership is he following? Explain the
situation where this form of leadership is useful. (3 marks)
[Hint: Autocratic Leadership Style]
3.Mr. Sharan, Manager(HR) is really appreciative of fresh ideas given by his
subordinates. He frames policies only after consulting them. Which style of leadership is
he following? Can this style be followed at all times? Explain. (4 Marks)
[Hint: Democratic Leadership Style]
4.Mr. R. Ranjan, Manager(Operations) does not define clear goals to his subordinates
and is not regularly abreast with their work as all the employees are skilled and
experienced in their job. Which is the style of leadership being followed by him? Is he
right in doing so? Justify.(4 marks)
[Hint: Laissez Faire Leadership Style]
Click on the picture below to get detailed notes on different types of Leadership styles
Check the video of the Application of Maslow's need hierarchy theory in the movie Bhaag Milkha Bhag
Check this video depicting Leadership styles through movie clips
Overview of Maslow's Hierarchy of Needs
Check Maslow’s Need Hierarchy Theory of Motivation: Interactive Picture
Indirect Questions:
1.
Amit
and Mikki are two employees from two different departments. One day during lunchtime, Mikki informed Amit that many employees will be retrenched because of
computerisation. Name the type of communication. State its two limitations.
2.
“The
post of supervisors should be abolished in the hierarchy of managers.” Comment.
3.
You
are the Personnel Manager in a company. Your supervisor tells you that the
workers are efficient and hence there is no need to supervise them. Would you!
agree with him? Give reasons in support
of your answer.
4.
Name
the type of formal communication in which two Departmental Heads communicate
with each other. Give any two reasons why this type of communication is
required.
5.
“Directing
is the least important function of management”. Do you agree with this
statement? Give any two reasons in support of your Answer.
6.
Explain
any four factors which are likely to disrupt effective communication.
7.
“Directing
helps to initiate action by people in the organisation.” Comment.
8.
“Directing
is the heart of the management process.” Do you agree? Give any three reasons in support of your answer.
9.
The
workers of an organisation complain that their superior Mr. Bhupender, does not
listen to their suggestions and takes
all the decisions without consulting them. Name the leadership style adopted by
him and explain its disadvantages.
10. Maslow defines one of the needs in the
need hierarchy as the “desire to become everything one is capable of becoming.”
Identify and explain the need.
11. In an organisation all the employees
take things easy and are free to approach anyone for minor queries and
problems. This has resulted in everyone talking to each other and inefficiency
in the office. It has also resulted in loss of secrecy and all confidential
information being leaked out. What system do you think the manager should adopt to improve
communication?
12. There are some barriers in
communications, which are concerned with encoding and decoding of messages.
State any three such barriers
13. There are some barriers in
communications that are concerned with organizational structure and
regulations. State any three barriers.
14. There are some barriers in
communication that are concerned with the state of mind of both the sender and
the receiver. State any three such barriers.
15. Name the grapevine network in which an
individual communicate with only those people whom he trusts?
16. The employees of TCS Ltd. have formed a
drama group for their recreation. Name the type of organisation. Explain
any three limitations of it
17. It is defined as the process of influencing
other people to work willingly for group objectives. Mention this element of
directing.
18. Name the grapevine network in which
an individual communicates with only those people whom he trusts?
19. It takes place throughout the life of
the organisation, irrespective of people occupying managerial positions. Mention
the characteristic of directing highlighted here, and also explains two more
characteristics.
Value based Questions:
Mr
.Manoj is working as a manager in JMD Ltd. He always uses harsh tone while
communicating with subordinates. What values are ignored by Mr. Manoj
Indirect questions with answers
1.Ms. Hayden is a very experienced and highly qualified manager. All her subordinates respect he because she does not force her opinions on others and listens to their suggestions as well as problems before taking decisions. What values do think she has? (1 Mark)
[Hint: Humanity, respect and concern for others]
2.Mr. Ramesh , Manager (Operations) sets the targets for all his subordinates without
discussing it with them. He firmly tells them that if the task is not completed than strict
action will be taken against them. Which form of leadership is he following? Explain the
situation where this form of leadership is useful. (3 marks)
[Hint: Autocratic Leadership Style]
3.Mr. Sharan, Manager(HR) is really appreciative of fresh ideas given by his
subordinates. He frames policies only after consulting them. Which style of leadership is
he following? Can this style be followed at all times? Explain. (4 Marks)
[Hint: Democratic Leadership Style]
4.Mr. R. Ranjan, Manager(Operations) does not define clear goals to his subordinates
and is not regularly abreast with their work as all the employees are skilled and
experienced in their job. Which is the style of leadership being followed by him? Is he
right in doing so? Justify.(4 marks)
[Hint: Laissez Faire Leadership Style]
Click on the picture below to get detailed notes on different types of Leadership styles
Check the video of the Application of Maslow's need hierarchy theory in the movie Bhaag Milkha Bhag
Indirect questions with answers
1.Ms. Hayden is a very experienced and highly qualified manager. All her subordinates respect he because she does not force her opinions on others and listens to their suggestions as well as problems before taking decisions. What values do think she has? (1 Mark)
[Hint: Humanity, respect and concern for others]
2.Mr. Ramesh , Manager (Operations) sets the targets for all his subordinates without
discussing it with them. He firmly tells them that if the task is not completed than strict
action will be taken against them. Which form of leadership is he following? Explain the
situation where this form of leadership is useful. (3 marks)
[Hint: Autocratic Leadership Style]
3.Mr. Sharan, Manager(HR) is really appreciative of fresh ideas given by his
subordinates. He frames policies only after consulting them. Which style of leadership is
he following? Can this style be followed at all times? Explain. (4 Marks)
[Hint: Democratic Leadership Style]
4.Mr. R. Ranjan, Manager(Operations) does not define clear goals to his subordinates
and is not regularly abreast with their work as all the employees are skilled and
experienced in their job. Which is the style of leadership being followed by him? Is he
right in doing so? Justify.(4 marks)
[Hint: Laissez Faire Leadership Style]
Click on the picture below to get detailed notes on different types of Leadership styles
Check the video of the Application of Maslow's need hierarchy theory in the movie Bhaag Milkha Bhag
Check this video depicting Leadership styles through movie clips
Overview of Maslow's Hierarchy of Needs




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Revision assignment is perfectly designed ....thanks a lot but from where can I get the ans
ReplyDeleteReally very helpful materials. Thank you so much.
ReplyDeleteVery helpful questions. Thank you so much.
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ReplyDelete